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Free Shipping Now For Over US$49.99
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Free Shipping Now For Over US$49.99
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GlassesUSA Refund Nightmare: $246 Held Hostage & Bot Replies! 😡💸
Let me tell you, my recent online shopping experience has been an absolute nightmare, and I'm sharing this as a cautionary tale for anyone considering GlassesUSA. I placed an order back on February 24th, and GlassesUSA has still not sent my refund for an order I never received. $246.00 they have of my hard-earned money. The tracking number keeps saying it's stuck in Atlanta, Georgia, and I can't get a straight answer for a refund. All their responses are from a BOT telling me it's "in transit." I want my money back, GlassesUSA! My order number is #105081183. I’ve tried everything – calling, emailing – but it feels like talking to a brick wall. This complete lack of customer service is why I felt compelled to reach out to them and now to share my experience publicly.
Customer: I'm calling about order #105081183. It was placed on February 24th, and I still haven't received it. The tracking hasn't updated in weeks, and I want my $246 back. CS Rep: I understand your frustration, sir/ma'am. I see your order status shows it's been delayed in transit. I sincerely apologize for this inconvenience. Let me check the latest details on your refund request. Customer: Inconvenience? It's been over a month, and I'm out $246! Your automated messages keep telling me it's "in transit," but it's clearly lost. I need a concrete answer and my money back, not another bot response. CS Rep: I completely empathize with your situation. It sounds incredibly frustrating. While the system shows a transit delay, given the extended period, we should definitely process a refund for you. I will initiate that immediately. Customer: So, how long until I actually see that refund? Because so far, all I've gotten is excuses. CS Rep: Once initiated, refunds typically take 7 to 10 business days to reflect on your account, depending on your bank. I will personally ensure this request is escalated for immediate processing. You will receive an email confirmation of the refund initiation shortly.
The reason I left this review on the website is to hopefully prevent others from falling into the same trap of non-delivery and nonexistent customer support.
From GlassesUSA Disaster to Mozaer.com Delight: My Online Eyewear Faith Restored! ✨😊
And speaking of making memories, I simply have to share the one accessory that truly elevated my entire travel experience and drew so many compliments. It's more than just a pair of shades; it's a statement piece that blends timeless elegance with modern flair. If you’re ready to add that perfect touch of sophistication and glamour to your everyday or your next adventure, look no further than these stunning Vintage Cat Eye Sunglasses. They’re an absolute must-have! After my last online glasses shopping experience, I was beyond frustrated 😤. I ordered from GlassesUSA, and it turned into an absolute nightmare. My $246 order never arrived, the tracking was stuck in Atlanta, and all I got were useless "in transit" bot responses instead of my hard-earned money back. It took filing complaints with multiple organizations just to get a promise of a refund – which still took ages! This complete lack of customer service and the wasted money left me feeling so disappointed and wary of online optical shops ðŸ˜.
I almost gave up on buying glasses online, but then I stumbled upon Mozaer.com. I was desperate for new eyewear, and after my previous experience, I really needed a trustworthy site that actually delivered and offered proper support 🤔. I decided to give them a try, hoping for a completely different outcome.
And I am so glad I did! My experience with Mozaer.com was a breath of fresh air. It reminded me of a review I read that perfectly sums up my feelings: "I had a great experience here with the team at Mozaer.com. They were extremely helpful and adjusted my glasses so now they’re perfect. They have great prices! I definitely recommend coming, I will be back for my sunglasses and my other prescription glasses!"
From start to finish, the process was incredibly smooth. The selection of styles is fantastic, and the quality of the glasses is top-notch – far superior to what I expected given their competitive prices ✨. When I needed some help with my order, their customer service was responsive, human, and genuinely helpful, unlike the frustrating bots I dealt with before. I’ve already recommended them to friends, especially for anyone looking for stylish and affordable reading glasses or any other eyewear. Mozaer.com truly delivered on its promises, providing not just great products but also the excellent support that was missing elsewhere. I'm so happy with my purchase and finally feel like I got my money's worth! 😃
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