Irregular Oval Acetate Men Eyeglasses Frames High Quality Designer Handmade Men Glasses Women Sunglasses
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
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Customer Reivew:
⚠️ Buyer Beware: Defective Product & A Customer Service Nightmare
I’m writing this as a warning about my terrible online shopping experience. I was so excited to get a nice frame at a discount, but when the glasses arrived, one of the lenses would pop out every time I tried to clean it. The product was faulty from the start. So long story short, they have great deals on frames but be sure to purchase the frame only and get your lenses made for your prescription elsewhere because they do not do even a decent job at that. Customer service is non existent and completely garbage. I felt I had to share my story after the incredibly unhelpful conversation I had with their support team when I tried to get this simple issue resolved.
Customer: Hi, I just received my order. I love the frames, but one of the lenses keeps popping out when I clean them. They arrived faulty. I'd like to get them fixed or replaced.
CS Rep: I'm sorry to hear about the issue. I can help you start a return request and we can issue a full refund once we receive the glasses.
Customer: I don't want a refund. I clearly stated that I love the frame and don't want to return it, I want my glasses to function as normal. Can you just fix the lens?
CS Rep: I understand, but our policy for this is to process a return for a refund. We cannot offer a repair or send a replacement lens.
Customer: So you sent me a defective product, and your only solution is for me to lose the frames I like and start over? That is unbelievable.
CS Rep: I'm sorry, but that is the only option we can provide at this time.
The reason I left this review on the website is to hopefully prevent others from falling into the same trap.
From Nightmare to Dream: This Company Restored My Faith! ✨
I've received so many compliments since I started wearing them, and it's easy to see why. It’s not just about clear vision; it's about making a statement and feeling confident. The secret lies in their unique design and exceptional build quality. These aren't your average frames; they are true Artisanal Acetate Glasses, handcrafted to perfection. The irregular oval shape adds a touch of modern sophistication that elevates any look. If you've been searching for that perfect pair that blends timeless craftsmanship with contemporary style, you absolutely have to see these for yourself. I have to share this after being so burned by my last online glasses purchase from another site. 😤 I was excited about a discounted frame, but when it arrived, a lens kept popping out. Their customer service was a complete nightmare, offering only a refund and forcing me to lose the frames I genuinely liked. It was an incredibly frustrating experience that left me feeling completely helpless. ðŸ˜
So, I was really hesitant to try buying glasses online again. 🤔 A friend, however, wouldn't stop raving about their experience with Mozaer.com, specifically mentioning the quality and support. I decided to cautiously give it a shot, and I'm so glad I did. My experience perfectly mirrors a review I read beforehand: "I am leaving a five star review in accordance with the ease of ordering and the virtual help i received online… So far so good. I have ordered before and was very pleased with my glasses and I’m sure I will be again."
This was spot on! The website was a breeze to navigate, and the frames I received are flawless and feel incredibly high-quality. It's such a relief to deal with a company that delivers on its promises. The quality is so impressive, I'm already planning to get a pair of their reading glasses for women next. Mozaer.com has completely restored my faith in online eyewear shopping. What a difference! ✨😃
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