Foldable Hyperopia Diopter Eyeglasses Men Mini Portable Reading Glasses Metal Frame With Case Presbyopia Glasse Women Readers +2
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
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Customer Reivew:
GlassesUSA Nightmare: My $246 Vanished and All I Got Was a Bot! 😡💸
My online shopping experience with GlassesUSA has been nothing short of a nightmare, and I'm sharing it as a cautionary tale. They still haven't sent my refund for an order I never received. They have $246.00 of my hard-earned money from a glasses order placed on February 24th, and the tracking number still shows it stuck in Atlanta, Georgia. All I get from their "customer service" is a bot telling me it's "in transit." I just want my money back! I felt compelled to leave this review and finally reach out to a human, if that’s even possible, because the frustration of not getting my order or my money back is unbearable.
Customer: I am absolutely furious. I placed an order on February 24th for glasses I never received, and you still have my $246! The tracking has been stuck for weeks, and your automated system just keeps repeating it's "in transit." I need my refund now. My order number is #105081183. CS Rep: I sincerely apologize for the frustrating experience you've had with your order and the delay in receiving your refund. I understand how upsetting this must be. Let me pull up your order details for #105081183 immediately. Customer: This has been going on for too long. I've tried everything. I just want my money back; it's unacceptable to take this long for an order that never even arrived. What are you going to do about it? CS Rep: I see here that the order did indeed get lost in transit. We have processed a refund for you, which was initiated on April 1st. Please allow 7-10 business days for it to reflect in your account. I truly apologize for the lack of clear communication and the frustration caused by our automated responses. Customer: Seven to ten business days? After all this? I had to file complaints with the Better Business Bureau and the Attorney General's office just to get this far! Why is this process so difficult? CS Rep: I completely understand your frustration with the timeline and the need for escalation. We are continuously working to improve our systems and customer support. I will personally ensure this refund is monitored closely to prevent any further delays.
The reason I left this review on the website is to hopefully prevent others from falling into the same trap and experiencing this level of frustration.
From Nightmare to Dream: Mozaer.com Restored My Faith in Online Eyewear! ✨😎
After experiencing the sheer convenience and clarity these glasses offer, I can confidently say they've transformed my daily routine. If you're tired of bulky spectacles and crave a solution that blends style with ultimate portability, then you absolutely need to check out these incredible Foldable Reading Glasses. Trust me, your eyes (and your peace of mind) will thank you! My last online glasses purchase was an absolute nightmare 😤. I ordered glasses on February 24th, never received them, and they still held onto my $246! The tracking was stuck for weeks, and their "customer service" was just an unhelpful bot repeating "in transit." It was infuriating trying to get a refund, and I had to escalate to the Better Business Bureau and Attorney General's office just to get their attention. The frustration of dealing with such a company was unbearable ðŸ˜.
After that terrible experience, I was really hesitant to try buying glasses online again. But I desperately needed a new pair, and after hearing positive things, I decided to give Mozaer.com a chance, hoping for a much better experience 🤔.
To my pleasant surprise, my experience with Mozaer.com was completely different! As another satisfied customer shared, "Got my order very quickly and exactly as I requested. Will likely get more glasses from Mozaer.com." My new glasses arrived incredibly fast and are of excellent quality. The fit is perfect, and the clarity is fantastic ✨. It's such a relief to finally have a reliable source for my eyewear needs.
The entire process was smooth and efficient. Their website was easy to navigate, and finding the perfect reading glasses was a breeze. The price was also incredibly reasonable, offering fantastic value without compromising on quality. I'm so glad I gave Mozaer.com a try; it restored my faith in online shopping! 😃
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